(831) 345-6583 johnodonnellre@gmail.com

We are a FULL SERVICE Property Management Company, specializing in peace of mind for the first time landlord and small investor.  OUR COMMITTMENT... to professionalism is our number one goal. OUR SPECIALTY... is professional leasing and management of single family homes, small apartment buildings, condominiums and townhouses in Santa Cruz and the surrounding area. Our combination of experience, reputation for quality service, and passion for improving lives, make us a great choice to consider. We are committed to giving our owners and tenants the most professional service that’s available today. We say what we do and we do what we say. Give a call today and see how we can help!


Management Overview

  1. Property Consultation
  • Initial property consultation – This is a no obligation meeting at the property to address your needs, goals, and concerns. We also make recommendations on what need to be done to the property to ensure it leases in a timely fashion.
  • Rental valuation – We research the most current comparable's in your market and provide you the current market price for your rental.
  • Establish a timeline – Based on our meeting, we will give you a timeline of when you can expect certain goals to be accomplished including property turnover, advertising, & leasing.
  1. Turnover
  • Based on our initial meeting with you, we then contract out our preferred vendors to bid and perform the work needed to make the home "rent ready".
  • We oversee that the work is performed in a timely fashion and professional manner.
  • Once work is complete, we will pay for the work from your property account and keep accurate accounting records.
  1. Marketing
  • Take professional looking photos
  • Create professional looking online advertisement
  • Ad to online advertising site
  • Signage where applicable
  1. Showings
  • Agent showings
  • Property visits to spruce up vacant properties
  1. Tenant Screening
  • FICO Credit Score
  • Eviction Search
  • Criminal Search
  • Employment verification
  • Previous Landlord Reference Checks
  1. Lease Signing & Move In
  • Lease negotiations
  • Lease signing
  • Collect move in funds
  • Move in condition assessment
  • Move in condition photos
  • Post move in follow up with tenant
  1. Monthly Statements and Rent Deposit to Owners
  • Income/Expense Statements emailed each month
  1. Lease Renewal
  • Research market rent
  • Review tenant file
  • Execute renewal contract




The monthly management fee includes the following services:

  • Our management systems, processes, and expertise
  • Tenant's questions answered and complaints resolved
  • Notes kept on all tenant communication
  • Maintenance coordination
  • After hours emergency maintenance
  • Onsite property visits in emergency situations
  • Notes kept on all repair issues
  • Before and after photos of repairs
  • Work orders and copies of invoices
  • Vendor management
  • Utilities management
  • Initial Property Evaluation with condition report (for occupied properties)
  • HOA communication and rules compliance (if applicable)
  • Lease violation enforcement
  • Tenant change management
  • Communication with neighbors
  • Posting of late rent and lease violation notices
  • Move in inspections
  • Move out inspections
  • Review tenant file for complaints, issues, & late payments
  • Lease renewal review
  • Draft lease renewal offer and communicate offer to tenant
  • Execute renewal contract and share with owner and tenant
  • Deposit disposition
  • Deposit dispute resolution
  • Payment of recurring and non-recurring bills
  • Accurate monthly accounting
  • Monthly and year end property accounting
  • Year end statements for tax preparation
  • Access to attorneys

Management fee 8% of collected rent, min $150 p/mo.


Contact John O’Donnell 831 345-6583